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Privacy Policy

D Nine Gourmet Pvt. Ltd. respects your privacy. This policy explains what personal data we collect, why, and the choices you have under Indian law, including the Digital Personal Data Protection Act, 2023.

01 What we collect: your name, email, mobile number, delivery addresses, order history and messages you send us. We do not store card numbers; payments are handled by our payment partner.

02 How we use it: to process and deliver orders, provide support, send order updates and manage your account.

03 Marketing: we send offers and new flavours only if you opt in. You can withdraw consent at any time using the unsubscribe link or by writing to us.

04 Sharing: we share data only with service providers who help us run the store (payments, logistics, messaging) and only as needed for those services. We never sell your data.

05 Cookies: we use essential cookies for your cart and login, and limited analytics cookies to improve the site.

06 Retention: we keep order records for as long as required by tax and consumer laws, and delete other data when you close your account.

07 Your rights: you can access, correct or delete your personal data, or withdraw consent, by emailing info@dnineindia.com.

08 Security: we use industry-standard safeguards, but no online service can guarantee absolute security. Please keep your password private.

09 Changes: we will post any update to this policy on this page.