Customer support
Raise a ticket
Tell us what went wrong with an order, a delivery or a payment. Every ticket gets a number, a named person and a reply within 48 hours.
✓
Ticket raised
A copy has been sent to . Keep this number handy if you call or write to us.
Within 48 hoursA named support person acknowledges your ticket.
Replies in one threadWe reply by email. Log in to follow the thread on the site.
Within one monthYour issue is resolved, or we explain exactly why not.
Prefer to talk?
WhatsApp us · +9197456 35155
Call+9197456 35155
Emailinfo@dnineindia.com
Mon–Sat, 10am–6pm IST
Not resolved? Escalate to our Grievance Officer or the National Consumer Helpline (1915).